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27/04/2015

Hail storm damage to Samuel Smith & Son NSW warehouse

The Sydney office of fine wine distributors Samuel Smith & Son and Negociants Australia will be temporarily closed following extensive damage to its Alexandria premises during Saturday’s hail storm.

Greg Pullen, Samuel Smith & Son NSW General Manager, said the national distributor will do everything it can to continue to service its NSW accounts, although delays are expected.

“We appreciate the patience and understanding of our customers’ at this difficult time – please know we are doing everything we can to ensure the impact to our customers is as minimal as possible,” Pullen said. “Our warehouse sustained extensive damage during Saturday afternoon’s storm, with the weight of the hail causing the roof of our warehouse to collapse. This subsequently caused water damage through our office.”

Pullen said the company was unable to access any stock housed in the Sydney warehouse and an alternative space was being sought immediately with plans to ship replacement stock from Samuel Smith & Son’s head warehouse in the Barossa.

“The Samuel Smith & Son office will be closed on Monday, and likely beyond, while it is being assessed for damage,” Pullen said.  “However, there are several teams working behind the scenes to ensure the impact on our retail and on-premise customers is minimal.”

Pullen said once the company had secured a temporary warehouse space, the next step would be to set up IT systems.

“We ask that during this time all trade enquiries please be directed to our National Sales office on 08 8112 4212.”

Samuel Smith & Son, incorporating Negociants Australia, is one of Australia’s leading distributors of fine wine, beer, cider and spirits, with brands including Yalumba, Jansz Tasmania, Brokenwood and Bleasdale.

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